Qantas launches new platform for trade

Qantas launches new platform for trade

Qantas has launched a new technology platform to enhance the airlines retailing, booking and servicing capabilities for its trade partners and deliver a more personalised experience for customers. The Qantas Distribution Platform (QDP) improves the functionality of indirect agent channels by more closely aligning them with the capabilities currently available via Qantas.com, making it easier for trade partners to sell Qantas products and providing more seamless customer service. Qantas trade partners will have access to richer content relevant to the customer’s journey, including images of cabins and meals and the ability to book extras such as extra legroom seating. It will provide Qantas Frequent Flyer information and tier status at the point of sale. The Qantas Distribution Platform has been developed in partnership with Farelogix Inc. and utilises IATA’s New Distribution Capability (NDC). The new Qantas platform has been certified to NDC Level 3, IATA’s highest certification.

ProMag