Complex cruising benefits

Complex cruising benefits

The trend towards longer cruises, back-to-back cruise itineraries and the resulting open jaw flights this can result in, is all falling in favour of travel agents, says the vice president sales Australia and New Zealand for Oceania Cruises, Steve McLaughlin.
‘The travel agent is an integral part of relatively complicated, high value cruising now,’ says McLaughlin.

McLaughlin was in Auckland on Sunday while Oceania’s Sirena was in port and about 70 agents, wholesalers, clients and media took the opportunity for a site inspection and lunch.
‘Oceania is about gourmet cruising, that’s our point of difference,’ says McLaughlin.
He says the increasing desire of cruise lines to differentiate from each other is another factor driving cruise business to agents because it means more real choice for consumers.
‘We are also finding that in these times people are realising that the commission earned by a travel agent is a real insurance for their holiday. The slogan that if you are not with a travel agent then your own has never been truer.’
– Stu Freeman

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