Not only listening to clients but even challenging them to consider previously unknown opportunities can lead to a hugely successful partnership, according to one of the Kiwi winners at the 19th Annual Cruise Industry Awards in Sydney on Saturday night.

• Deborah Kay, Toni Bennett, both... Deborah Kay, Toni Bennett, both...
• Double winner… Gerard Murphy, Bon... Double winner… Gerard Murphy, Bon...
• Debbie Summers, NZ Cruise Association... Debbie Summers, NZ Cruise Association...
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This year’s annual Cruise Industry Awards attracted more than 500 guests, including a strong contingent of Kiwis, to Sydney’s Star Event Centre on Saturday night.