The need for flexibility in booking and reservation policies, plus reconfirmation of strong demand in the market place for future cruising, have been highllghted in recent research.

‘Viking’s annual industry survey conducted across New Zealand and Australian agents is designed to establish how agent partners are faring in the current climate and how best the company can service their needs,’ says Michelle Black, Viking ANZ managing director.  ‘In 2020 due to the unprecedented impact of the pandemic on the entire travel industry, this tool has never been more important.

Published in Cruising Updates

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