‘We will be designing a strategy for 2020 and beyond and to facilitate that we will be surveying members and utilising an outside source to ensure we get a strong and robust response.
‘If we get the strategy right, then we also provide the value proposition that members are seeking.’
Thomas says more details will be revealed soon.
Pictured at yesterday's board meeting are new board members Sarah Hunter, GO Holidays; Trish Ryder, YOU Travel; and Jayne Alldred, House of Travel. Another new board member, Jackie Bell, was absent.