The Government will provide a consumer travel reimbursement scheme to assist the return of credits and refunds to New Zealand consumers via travel agents. In an announcement today, Commerce and Consumer Affairs Minister Kris Faafoi says the scheme will be funded to a maximum of $47.6 million.

Travel agencies will be paid 7.5% of the value of cash refunds and 5% of the value of credits successfully secured on behalf of customers.

Published in Hot Off The Press

Flight Centre Travel Group NZ currently has a greater emphasis on the short to medium term than the longer term vision – something that is unusual for the group, says managing director David Colombes.

The group has just released a case study entitled Our Business Journey Through Covid-19. In his summary, Coombes says ‘it is important to accept what we can’t influence and control, and focus on what we can, which is more restricted than ever before.

Published in Hot Off The Press
Thursday, 03 September 2020 04:00

FCTG: Huge losses, but positives

 

Flight Centre Travel Group (FCTG) released its year-end results on 27August for its 2020 Fiscal Year, which show an optimistic future for its corporate brands FCM Travel Solutions and Corporate Traveller despite a major downturn in the travel industry.

Whilst FCTG experienced severe losses (A$510M underlying loss before tax) due to unprecedented travel restrictions caused by the COVID-19 pandemic, FCM Travel Solutions and Corporate Traveller proved to be resilient. During the global shutdown, the two business travel divisions landed a

Published in Hot Topics
Tuesday, 05 May 2020 02:55

HOT – FC cancellation fees

House of Travel is providing clarity on its cancellation fees following Flight Centre’s recent announcement (see story below).

Published in Hot Topics
Monday, 23 March 2020 23:55

FC NZ calls on help

Flight Centre NZ says it has been forced to make some 250 roles redundant, given that all travel is now effectively off limits as the result of widespread border closures.

Published in New Zealand
Monday, 23 September 2019 22:02

A Force for Good

A travel industry event in Auckland that emphasises diversity in the workplace and progressive change, with a selection of high-powered speakers, is close to a sell-out about six months in advance.

Published in New Zealand

ProMag