Catering for the needs of young professionals who are keen to travel in New Zealand and (as soon as they can) beyond has led to the establishment of a new ‘sub-brand’ for House of Travel Christchurch City.

Young Professionals Travel (Yo Pro Travel) started as an Instagram page and has evolved into a website targeting the sector.

Published in People
Friday, 18 September 2020 01:56

MOD to leave HoT

After 12 years with the company and the past nine years as chief executive officer of House of Travel New Zealand, Mark O’Donnell (MOD) has announced he will be standing down from his CEO role in December. MOD is relocating with his wife to the Hawke's Bay and taking up a CEO role with a local company.

Published in People

Embarkation on cruise ships is likely to be much quicker as cruise lines adopt more self check in technology and paperless documeyation post the Covid crisis, says one leading cruise practitioner in New Zealand.

Jeff Leckey, general manager cruise with House of Travel Group, says the tendency of many people to turn up early for their cruise check in has meant long waits at the cruise terminal and winding queues to get to check in desks.

Published in Cruising Updates
Friday, 29 May 2020 00:40

Will we miss cruise buffets?

Jeff Leckey, general manager cruise at House of Travel Group, is unlikely to mourn the probable passing (at least for a while) of cruise buffets.

‘When local cruise line P&O did away with the buffet a few years ago and replaced it with The Pantry, there was a sudden intake of breath from traditionalists,’ Leckey says in a Hoot Cruises Blog. ‘Could they seriously

Published in Cruising Updates
Tuesday, 05 May 2020 02:55

HOT – FC cancellation fees

House of Travel is providing clarity on its cancellation fees following Flight Centre’s recent announcement (see story below).

Published in Hot Topics
Wednesday, 29 April 2020 03:00

TAANZ, brands submit to govt

The Travel Agents’ Association of New Zealand (TAANZ), with contributions and endorsements from Flight Centre, Helloworld, House of Travel and First Travel Group, has presented a submission to government on travel supplier credits – remedies and protections for travel agents and consumers.

TAANZ chief executive Andrew Olsen says the submission laid out the inherent risk in credits, supplier failure and consumers seeking refunds, and the travel agent bearing the brunt of chargebacks and collapse.

Published in Hot Topics
Tuesday, 24 March 2020 01:41

Diversity and equality

Leaders in the travel industry have been encouraged to create an environment where no-one can hide when it comes to creating a diverse working place and giving equal and fair opportunities to all.

Published in New Zealand
Sunday, 16 February 2020 22:01

HOT takes four, other Kiwis feature

House of Travel was a big winner at the 19th Annual Cruise Industry awards held in Sydney over the weekend, taking out the Cruise Month Promotion of the Year for Australasia title and having three individual winners amongst the HOT team.

Published in Cruising Updates
Wednesday, 29 January 2020 00:16

HOT store celebrates 25 years

Being tired of working in a large corporate environment and wanting to be independent led Jenny Nilsson and Susan Watson to establish Nilsson and Watson House of Travel in 1995.

Published in New Zealand
Monday, 20 January 2020 23:15

NZ cruise future bright

A stalwart of New Zealand’s cruise industry says a lack of home porting in New Zealand presents a challenge to the industry here in coming years.

Published in Cruising Updates
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