Giving agents and brokers ‘the path of least resistance to achieving their goals and growing their business is a key to being successful as an industry representative, says ‘multi rep’ Mark Richardson.
Mobile technology and the desire for business travellers to have control (and immediacy) over their own arrangements presents both challenges and opportunities for the corporate travel management sector, says Jamie Gray of Gilpin Travel.
About 80% of people applying for jobs in the travel and tourism sectors are actually more qualified than they realise, and are not reflecting their true worth on their CV, according to a recruitment specialist.
House of Travel’s ‘Better Bucket List’ digital campaign has received thousands of entries since its launch on Sunday, 2 June with trending destinations including the Greek Islands, Italy and USA – including New York, Chicago and LA.
With leisure travel at an all time high, and experiential travel being a strong motivator, travel agents were able to hear more about Marriott’s experiential rewards programme, Marriott Bonvoy, at the At Marriott event in Auckland recently.
Marriott International’s Ramesh Daryanani, VP global sales Asia Pacific, says the big trend that is inspiring families, couples and individuals to travel is experiences. ‘What we have done with Bonvoy is to make it more than just a hotel programme. We are making it more experiential where people can attend once-in-a-life-time experiences, for example, attending the Hong Kong Sevens in a suite,’ he says.
Sixty five percent of respondents in a Sabre Corporate Travel Survey say that premium economy continues to gain ground in the region.
One travel manager in three has recorded an increase of close to 5% in premium economy bookings over the last year. As travel-related expenses become a central consideration for companies, the survey also reveals that downgrades, shifting reservations from business to economy class, account for close
Frustration with South Africa’s visa dispensation system has been expressed from the highest levels of the country’s government during Africa’s Travel Indaba last week.
Tom Manwaring CEO / director at Express Travel Group (ETG) says the company did not enter into negotiations with First Travel Group on the basis that ‘X, Y and Z members’ would agree.
New Zealand’s tourism planning has in part been based on inaccurate and unreliable forecasting and it is now time for a dose of realism, a hotel conference in Auckland heard this week.
Embracing the research that clients do online but the taking the core information and ‘decluttering it’ to make a tailored experience is a major key to success for the modern day travel designer, according to a double TAANZ National Travel Industry Awards winner.
The growth and development of modern luxury, plus identifying a need to service the sector in a dedicated way, are key reasons for the formation of Our Luxe, according to creator of the Our World sub-brand Lindy Christian.
By Belinda Peddie, TMS Talent
Career coaching, is not just another fancy buzz word. In reality it’s something that could give tourism and travel professionals the edge needed to take their career to the next level, according to the Auckland-based recruitment team manager at a leading staffing agency.
Group travel to Asia is continuing to be strong out of New Zealand, driven particularly by Indonesia / Bali programmes, according to a leisure and incentive destination management company that held a trade function at White and Wongs, Auckland last week.
Travel business owners who have put in the hard yards are being rewarded with good prices when selling in the current market, according to an Auckland based accountant who specialises in the industry.
Paul Davies of TA Accounting Limited says there is a lot of buying, selling and merging activity going on right now and a number of travel business owners are taking advantage.
‘Businesses where owners have been working on them for a few years and are profitable are commanding a good price,’ he says.
Now is an ideal time for people to consider a career move into travel consulting, as well as for existing travel consultants to look for new opportunities, according to the head of a leading travel and hospitality recruitment agency.
John Terry, group managing director TMS Talent, says the New Zealand travel job scene is a ‘candidate short market’ right across the country.
Seasonal and regional dispersal remain the biggest challenges faced by our mushrooming tourism industry.
While New Zealand’s distance from many international markets is often a major focus, it is Australia’s proximity that can present its own challenges, the CAPA New Zealand Summit was told.
A focus on employing locals and supporting communities and environment are a major part of Asia DMC’s activities in Burma, a visitor from the company has been telling New Zealand agents over the past week.
Playing ‘pied piper’ is often a successful strategy for travel agents looking to develop a niche and point of difference, says Aaron Russ, director of Wild Earth Travel.
The travel agency sector is seeing increased activity when it comes to interest in business sales and acquisitions, according to an Auckland based accountant who specialises in the industry.
Travel agents can turn ‘price driven customers’ into value driven ones, and earn money themselves by being engaged and presenting an experience they would not have thought of themselves, the First Travel Group Conference heard over the weekend.
While customer facing technology plays an important part in the travel business, especially in the corporate sector, the true success of the future is all about touch points with the customer, First Travel Group’s conference at Pullman Auckland heard over the weekend.
Finding out exactly what individual clients want, even when they are travelling with a group, and delivering on it is an essential part of being successful in the luxury sector, according to panellists and speakers at Luxperience in Sydney this week.
The evolution of the trans-Tasman market, including discussion into how the market will evolve now that the Air New Zealand and Virgin Australia partnership has dissolved, will be just one of the topics discussed at the CAPA 2018 New Zealand & Corporate Travel Summit in Auckland on 17 and 18 October.
A dedicated Latin America brochure, a return to form by Middle Eastern destinations and new personalised experiences in UK – Europe are among the highlights of Tempo Holidays’ new brochure release.
Travel brokers and ‘mobile’ travel agents, start-ups and other small companies suited to flexible working environments are expected to be among early adopters of a new shared workplace concept being introduced into New Zealand.