Chief executive of TECNZ, Judy Chen Chief executive of TECNZ, Judy Chen

Future proofing the industry

The annual Tourism Conference hosted by the Tourism Export Council of New Zealand (TECNZ) is another sold-out event this year.


More than 320 delegates will gather in the Hawke’s Bay this week to learn and discuss what ‘future-proofing’ means for tourism and for their businesses. Chief executive of TECNZ, Judy Chen says ‘Our aim this year is to get delegates thinking outside of business as usual and looking to the future - what is tourism going to look like in 10, 20 or 30 years’ time, what innovations or AI might we be using to enhance the visitor experience, what does our future workforce look like?’


The conference is being held at the Napier Conference Centre on Wednesday 8 and Thursday 9 August with a programme of local tourism product familiarisations being held prior to and after the event.