Travel Agents’ Association of New Zealand (TAANZ) president Brent Thomas says that while the seemingly imminent opening of a travel corridor between the Cook Islands and New Zealand is positive (Air New Zealand’s website lists regular flights on the route from late March) the reality is that the Cooks alone are a very small segment of the market.

‘Australia, specifically the eastern seaboard, would be a significant life line for the whole supply chain.’

Published in Hot Topics

Having clear and certain rules around travel from a supply chain point of view, for both agents and consumers, is taking on even more importance as the industry faces another challenging year, says the Travel Agents Association of New Zealand.

It is clear that many agents are needing income from endeavours outside the sectorand won’t have time to deal with complex travel bookings for little or no return.

Published in Hot Topics
Thursday, 10 September 2020 02:46

TAANZ restructure, disestablishment of CEO role

The board of the Travel Agents Association of New Zealand says that due to the significant financial impact Covid-19 has had on the travel industry and the flow on to TAANZ it has made the difficult decision to restructure the association.

The outcome is that the role of the chief executive officer is no longer affordable and Andrew Olsen will be leaving in September. The board has highlighted Olsen's many years of service to the association and notes he has championed the TAANZ accreditation model and the elevation of staff qualifications and standards, brought to light the successful National Travel Industry Awards, implemented the ATA brand, been at the forefront of negotiations with IATA and more.

Published in People

Travel Agents Association of NZ (TAANZ) yesterday advised Treasury it firmly supported the Brand-led submission that had been with MBIE for nearly two months.

Published in Hot Topics
Friday, 31 July 2020 23:52

Travel agents again left in dark

Travel agents are still wondering what needs to be done to get government acknowledgment that the industry needs to be supported. A list of tourism attractions were today announced as recipients of relief from the government's tourism fund. 'We were advised to look at this fund as an option,' says Andrew Olsen, TAANZ CEO. 'Unfortunately travel agents are not visitor attractions so that application process was not designed to include us.

Published in Hot Topics
Monday, 20 July 2020 23:41

Mixed reports on commission

The Travel Agents Association of New Zealand (TAANZ) says it has had ‘mixed feedback’ on hotel rates and commissions since the ‘pivot’ to domestic sales.

Published in Hot Topics

While the move to Alert Level 1 will further stimulate domestic travel – something which has at least given a flicker of life to some agents and brokers – the industry continues to call for urgent attention to paid to trans Tasman travel and other safe border openings.

Published in Hot Topics

Staggering the New Zealand school holidays by region would reduce a ‘quick glut’ of business followed quickly by a soft period for domestic tourism, says Travel Agents’ Association of New Zealand (TAANZ) president Brent Thomas.

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The decision to allow Kiwis to start travelling around the country by air under Alert Level 2 will help kick-start regional economies says the New Zealand Aviation Coalition (NZAC).

Justin Tighe-Umbers, chair of NZAC, says the move will help save and regrow jobs and businesses.

Published in Hot Topics
Wednesday, 29 April 2020 03:00

TAANZ, brands submit to govt

The Travel Agents’ Association of New Zealand (TAANZ), with contributions and endorsements from Flight Centre, Helloworld, House of Travel and First Travel Group, has presented a submission to government on travel supplier credits – remedies and protections for travel agents and consumers.

TAANZ chief executive Andrew Olsen says the submission laid out the inherent risk in credits, supplier failure and consumers seeking refunds, and the travel agent bearing the brunt of chargebacks and collapse.

Published in Hot Topics
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