is optimised and the hotel accurately knows its room status in real-time.
‘Operationally we can now dial into the system to see if a room is ready to give a guest an instant answer,’ says Roman LeeLo, director of operations, The Rees Hotel, Luxury Apartments & Lakeside Residences.
‘It means wait times are reduced dramatically, which is critical particularly in the high season.’
Founder and chief strategy ocer of Optii Solutions, Soenke Weiss, trained the Rees team on-site.
‘I applaud the hotel for its foresight moving housekeeping to the next century,’ says Weiss