Olympic connection with Rako

Thursday, 19 August 2021 23:28

A familiar face from the pre-pandemic travel industry reconnected with the trade yesterday when Rako Science hosted a function at Olympic HQ at The Cloud in Auckland.

After working for most of this year as a team leader at Covid testing stations, Tracey Brennan is now travel trade manager at Rako Science.

Travel agents will soon have their own trade portal on the Rako website where they will be able book pre-departure PCR tests for clients (and earn commission).

The client then receives confirmation of the time and location for the test,’ explains Brennan. ‘The result and certification is emailed to the client and we can provide a physical certificate if required.’

The company provides a seven-day service, results are provided within 12 hours, and an urgent service (six hours) is available.

Rako Science executive director, Leon Grice says travel agents are an important part of the travel industry. ‘We wanted to make sure that agents are part of the solution.’

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Catching up at the TECNZ conference

Wednesday, 18 August 2021 23:39

The Tourism Export Council (TEC) NZ Conference wrapped up at the Devon Hotel, New Plymouth last night with a MASH themed event  (possibly a fitting end to an event for an industry sector that has had a battle on its hands for the last 18 months).

The sell out conference included a trade expo for the first time, with some 90 suppliers meeting one on one for a few minutes with each of the inbound operators in attendance.

Other highlights included a function at the Govett Brewster Art Gallery and Len Lye Centre, a 50th Anniversary gala dinner at Theatre Royal, a full programme of speakers and workshops and pre and post Taranaki trade famils.

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Happy 4th of July!

Wednesday, 21 July 2021 04:35

While most of the USA 4 July trade presentation was virtual this week there was also a small live audience to add some atmosphere at the Hawaiian Airlines Auckland offices on Tuesday.

The webinar included pre-recorded messages plus ‘on-the-spot’ updates from airlines, destinations, accommodation providers, cruise lines and more.

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Packed house for Viking VOR

Tuesday, 11 May 2021 19:55

Viking’s VOR event at Auckland’s Tamaki Yacht Club on Wednesday night was action packed with 120 agents enjoying education along with a quiz and some prizes.

Managing director ANZ of Viking, Michelle Black and national sales manager, Keira Smith were able to cross the ditch for the event along with MC Andrew Gill.

‘Thank goodness for bubbles,’ said Black, who told the agents that although cruising may have stopped in 2020, Viking had been busy. The company launched Viking TV so that clients could cruise virtually from home, and continued to actively market to both the consumer and trade. It’s taken a scientific approach to health and safety protocols, including installing full PCR labs on ocean ships and implementing daily saliva PCR tests onboard all of its ships.

The main focus of the training evening was on polar expedition cruising (with a wrap up of river and ocean product) with regional sales manager NZ, Steve Parker also encouraging agents ‘to use us for your benefit,’ including hosting client events.

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