Job Search

Thursday, 11 July 2024 22:06

Consultant Group Travel Qantas

R98869

•    Exciting opportunity to be a part of Qantas global sales team
•    Enjoy the challenge of working in a fast-paced, operational environment
•    Dynamic, fast paced environment with ongoing learning and development opportunities
•    Full time permanent opportunity based in Auckland (hybrid working available)

At Qantas, our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.  Working with our offshore Qantas team based in Auckland, you will feel like part of the whanau. 
As a Qantas Agency Support Groups Consultant, you will be responsible for high level revenue management and the development of group sales. You will be liaising with our agency partners and internal departments to provide consistently superior Groups Sales solutions. You will be involved with providing authentic and efficient guidance and support around Qantas product, policy, fares and ticketing advice and sales support.  Your ability to put our customers at the heart of everything we do will be critical to your success, as well as making it easier for agents to sell Qantas products. There are even opportunities to spread your wings further and at times support the New Zealand sales team by representing Qantas at promotional functions, presentations, and seminars as appropriate.
You will have direct interaction with our agency trade partners, providing them with excellence in service.  You will encourage agents to adhere to sales terms and promote self-service where appropriate. This position plays a key role in maintaining partner relationships and ensuring compliance.

What you’ll bring to the role: 
•    Previous Group Sales experience (essential)
•    Proven revenue management experience
•    Ability to build strong relationships with the NZ trade, premium customers and distribution partners
•    High level decision making skills
•    Ability to multitask and apply cross functional skills.
•    Competent in dealing with high volumes and handle challenging situations
•    Sound working knowledge of reservation systems or global distribution systems (GDS) and of travel sales
•    The ability to identify sales opportunities and anticipate customer needs
•    Confident use of Microsoft Office applications such as Teams, Outlook & Excel
•    Proficiency in managing internal and external stakeholders with strong stakeholder management skills.
•    Exceptional communication skills and meticulous attention to detail
•    High level of professional conduct
•    Proven ability to work under pressure, prioritise and meet deadlines with a “can do” attitude
•    Initiative, flexibility and motivation to work as part of a hard-working and collaborative team

Thursday, 11 July 2024 21:51

Consultant Agency Support Qantas

R98565

•    Exciting opportunity to be a part of Qantas global sales team
•    Enjoy the challenge of working in a fast-paced, operational environment
•    Dynamic, fast paced environment with ongoing learning and development opportunities
•    Full time permanent opportunity based in Auckland (hybrid working available)
 
 At Qantas, our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.  Working with our offshore Qantas team based in Auckland, you will feel like part of the whanau. 
As a Qantas Agency Support Consultant, you will be responsible for building and fostering strong relationships with our agency trade partners to ensure booking Qantas is their first choice for their customers travel.  You will offer solutions and alternatives to assist our customers, process queries and requests and advise on all aspects of our products and services in a timely manner.  You will manage workflows and offer the most up to date and knowledgeable service. There are even opportunities to spread your wings further and at times support the New Zealand sales team by representing Qantas at promotional functions, presentations, and seminars as appropriate.
You will have direct interaction with our agency trade partners, providing them with excellence in service.  You will encourage agents to adhere to sales terms and promote self-service where appropriate. This position plays a key role in maintaining partner relationships and ensuring compliance. 

What you’ll bring to the role: 
•    Extensive customer service or sales background – ideally within travel or aviation environment
•    Sound working knowledge of reservation systems or global distribution systems (GDS) and of travel sales
•    Domestic and international consulting experience with knowledge of airline products and policies
•    Expert knowledge in airfares and ticketing procedures (including fare interpretation and construction rules)
•    Ability to multitask and apply cross functional skills
•    The ability to identify sales opportunities and anticipate customer need
•    Confident use of Microsoft Office applications such as Teams, Outlook & Excel
•    Proficiency in managing internal and external stakeholders with strong stakeholder management skills.
•    Exceptional communication skills and meticulous attention to detail
•    High level of professional conduct
•    Proven ability to work under pressure, prioritise and meet deadlines with a “can do” attitude
•    Initiative, flexibility and motivation to work as part of a hard-working and collaborative team

Applications close Sunday 28 July, apply here.

Wednesday, 08 May 2024 03:37

Travel Brokers, Travel Managers Group

Do you want to have the flexibility of running your own travel business, while being backed by NZ’s largest independent support network?

We provide industry-leading business support through our dedicated teams. From administration and technology support, to finance, ticketing and marketing.

Additionally, we offer mentorship and business planning services to help you grow a and achieve your goals, we are committed to supporting every  aspect of your travel business.

Get in touch if you’re an experienced agent or current broker looking to take the next step in your travel career.

Contact Natasha Crowle National Sales Manager natasha.crowle@travelmanagers.co.nz 021 239 5859

https://travelmanagers.co.nz/our-careers

ProMag