First Travel Group is inviting travel agents and brokers to get a first hand demonstration of its new technology, saying its leading edge system will enable the trade to take full advantage of travel’s return.
‘We realise these are frustrating times for the sector,’ says First Travel Group’s (FTG’s) general manager retail, John Willson, ‘but we have been putting a lot of hard work into our offerings and we believe we are well positioned for the reboot of travel.
‘It’s a waiting game at the moment but we know it will come back strong – the experience in the US and UK, and soon Australia, show us that.’
First Travel Group is looking to relaunch, refresh and revitalise for 2021, says chief executive Malcolm MacLeod.
The year will see a focus on new technology, including the Odysseus booking system in conjunction with Creative Cruising New Zealand and the high-productivity air ticketing programme Aeronology. The group will also be looking to address points raised in its 2020 members satisfaction survey such as improving turnaround times on quotes and bookings, and introducing more exclusive deals.
Taiwan’s continued success in controlling Covid-19 is a reminder that New Zealand’s ‘travel bubble’ plans should not be restricted to Australia and the Pacific, a number of trade sources point out.
Paul Dymond, managing director of Wendy Wu Tours in New Zealand says the Taiwanese seem to have successfully managed Covid-19 and should soon be in a position to open borders with
The travel agency community has reasons to be optimistic about the future despite the current grim situation, according to an industry stalwart.
John Willson, general manager retail with First Travel Group says certain factors remain critical at the moment. These include an extension of the wage subsidy, a favourable response by government to the travel brand submission, and a gradual, steady opening of borders.