Viking’s commercial manager New Zealand, Steve Parker says his main objective is to continue to help (where he can) agents struggling to cope with the amount of business and reduced resources.
‘I have been in the retail environment and I know how busy they are. If I can help by talking to their clients directly, even in the evening at a convenient time, I am happy to call them and help get them across the line for the agent.’
Viking will again partner with Universal Pictures on the release of Downton Abbey: A New Era, the next instalment in the Downton Abbey franchise, in cinemas from 28 April 2022 in Australia and New Zealand.
Viking has released its 2023-2024 River Cruises brochure with over 240 pages of itineraries and experiences exploring destinations from Central Europe to Egypt, Asia and the USA. The brochure features four new European river cruise itineraries that visit Europe during the festive season.
Steve Parker, NZ commercial manager with Viking, encourages agents to book clients sooner rather than later to avoid disappointment, as eager travellers are securing their future travel plans.
‘Many of our most popular cruises for 2022 have already sold out and 2023 departures are getting close to capacity. As consumer confidence continues to improve in New Zealand, a lot of travellers are looking ahead to secure their long-awaited trips. If agents have clients who want to travel on specific dates, in a desired stateroom category, now is the best time to book,’ he says.
Viking has released limited-time offers on its three most popular Europe river journey.
The reduced cruise-only fares are available for selected departures between May and November 2022, meaning clients can travel for 15 days from A$3,995 per person, or A$266 per person per day.
Viking’s latest annual survey of the New Zealand and Australian travel trade has confirmed growing demand for future cruising as travellers are eager to lock in their next cruise.
When asked about an increase in the level of enquiry, 24% of respondents stated they had received ‘more than normal’ the number of requests, while more than half reported a ‘small amount’ in the increase of enquiries.
Viking’s newest ocean ship – the 930-guest Viking Neptune – has been ‘floated out’, marking a major construction milestone and the first time the ship has touched water.
Set to debut in November 2022, Viking Neptune will spend her maiden season sailing in the Mediterranean before embarking on the 2023-2024 Viking World Cruise, a journey from Fort Lauderdale to London that spans 138 days, 28 countries and 57 ports, with overnight stays in 11 cities.
Viking has given its trade loyalty programme Rewards by Viking an extensive upgrade. New features further reward trade partners, increased engagement and enhance the overall user experience.
Rewards by Viking allows travel agents to earn reward points for booking Viking’s ocean, river and expedition cruises. These can be redeemed in the online Rewards by Viking store on a range of brand-name items – from electronics and sporting goods to beauty products and gift vouchers.
Viking has released a number of new dates for ocean cruise itineraries for late 2023 and early 2024, including those that cover Scandinavia, The Mediterranean, Alaska, The Caribbean, Asia, Australia and New Zealand. It has also launched two new combination cruise itineraries in Scandinavia.
‘The new departure dates are for some of our most popular cruise itineraries and provide more choice and certainty for travellers to plan ahead,’ says Michelle Black, managing director of Viking ANZ.
Viking has opened for sale a selection of ocean cruises in Asia, Australia, New Zealand and Alaska departing up to April 2024, on the 930-guest Viking Orion.
The itineraries are designed to provide peace of mind for travellers to plan in advance, and include Australian and New Zealand-favourites such as the 23-day North Pacific Passage from Tokyo to Vancouver via Russia and Alaska, the 15-day Far Eastern Horizons from Hong Kong to Tokyo and the 17-day Komodo & the Australian Coast sailing from Sydney to Bali.