spending an average of $150,000 on travel annually to large multi-national customers with travel spending to over $150m per year.
Despite fairly positive sentiment, 70% of participants globally expect to increase business travel gradually, with international business travel returning in six to 12 months.
Unsurprisingly the easing or complete lift of border restrictions ranked as the primary trigger for resuming business travel (70% said this would have a significant impact), closely followed by organisational endorsement that it is safe to travel (68%). However, only half of the respondents believe that their business travel volumes will eventually reach pre-coronavirus levels.
In New Zealand, 42% of respondents believe that the technical advancements made over Covid-19 will reduce their need to travel for work.
Nick Queale, general manager Flight Centre Corporate, says the business travel landscape and the needs of customers have changed beyond all recognition over the last few months. ‘Business travel conditions will continue to evolve and shift as everyone comes out the other side of the pandemic.’