A virtual portal being launched by The Travel Corporation for the travel trade early October will enable agents to make online appointments with the company’s sales team.
But it will go a step further, with marketing drop-downs and other mechanisms of support.
Louise Levesque, general manager marketing with TTC, says it is evident that a number of agents are wanting to chat and catch up with what the various TTC brands are offering.
‘People are asking for destination training. We are also conscious of the need to support agents at this time with their marketing and social profiles.’
TTC New Zealand’s managing director, Scott Cleaver says it is obvious that individual agents and brokers are in different situations.
‘We realise that some agents are still having to work in the here and now, while others are starting to plan for the future, having been immersed in refunds and credits for the past few months.
‘At TTC we know that travel will back and it will come back strong. We will be here at the end of this and we hope as many agents as possible will be as well, so we are looking at tools that can be more inspirational. We are being proactive to add value to our trade relationships.
‘Over the past three weeks our teams have attended virtual global conferences for Trafalgar, Contiki and Insight Vacations, so we know it is invigorating to talk about something positive and look to the future. We can’t wait to share what’s new for 2021 and 2022 and pass on our enthusiasm to our network of agents around New Zealand.’
Louise Levesque says it is evident that clients are starting to research their options again. ‘We are committed to the trade and want to make sure agents are ready to convert this enquiry as its starts for them, if it hasn’t already. If clients are taking a look online, we want agents to be in the best possible position to convert. There is a lot for the trade to catch up on from both a product and operational perspective.’
Insight Vacations has launched its first Local Escapes collection, a selection of five itineraries across New Zealand and Australia.
Scott Cleaver, The Travel Corporation’s general manager says a recent survey of Insight Vacations’ Kiwi clients showed that 74% are comfortable to travel locally in 2020.
Further local research done by Insight revealed that 46% of domestic travel is driven by a desire to give back to local business and communities, and 56% of travellers want to see a clear and outlined hygiene and wellbeing policy before booking.
Agents are reminded that future travel credits may be redeemed to book the Local Escapes trips. Insight Vacations has also introduced $99 deposits on new bookings until 1 September 2020, and a 30-day refund guarantee.
The Local Escapes collection, available to book now, includes five itineraries across New Zealand and Australia with departures starting from September and continuing into 2021. Among the choices are: Taste of New Zealand’s North Island, Scenic Roads of the South Island, and Tasmania’s Food, Whiskey & Wine. All five itineraries are available to book now.
Trafalgar’s official launch back into the domestic market next week will be a positive step to give both the trade and consumers confidence in the future of travel, says Scott Cleaver, managing director of The Travel Corporation NZ.
Details of the domestic programme are yet to be released, but Cleaver says the range of itineraries will encompass both the North and South Islands and will introduce Kiwis to locals doing sustainable things.