Brett Simon Brett Simon

Urgency builds for 2023

Globus family of brands is back up to pre-Covid staffing levels in New Zealand and receiving solid bookings each day from the trade, says the company’s head of New Zealand, Brett Simon.

Though capacity constraints are still a challenge, Simon says GFOB is receiving interest and conversions across the board. He adds that premium products such as Royal Suites on Avalon Cruises and upgrades to Globus from consumers who may have typically travelled Cosmos being par for the course currently.

‘Now is a good time for the trade to upgrade. It is also important to book for 2023 – it’s a message that agents may be tired of hearing but there’s only a short window for 2022 and next year is filling with the world really travelling again.’

He says GFOB has been adding more choice and depth to its offering in recent months, providing more opportunities for the travel advisors.

‘Ninety-five percent of our business comes through the trade so it is important that we support them as much as possible. That’s why we aim for zero wait time and have full dedicated customer and marketing teams back up and running.’

He says the new Independence by Globus brand, which is replacing Monograms,  gives another option for agents and more familiarity and certainty for clients. (See earlier story page one TRAVELinc Memo Friday 15 July.)

‘This has the same point of sale commission and the same safety net if needed for cancellations that the Globus product has.’

Simon adds that recently released product, such as the Faith Tours selection, gives agents interesting places to sell, while there is also still demand for closer to home product.

‘We’ve got a couple of groups from New Zealand agents taking sole use coaches in Australia in September – a Globus Rugged Tasmania and a Contrast of the Kimberley’s through Cosmos – as well as FIT business.

‘Australia is still a top performer for people who potentially remain a bit nervous to travel further afield.’

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