The academy will initially focus on launching the New Zealand Certificate in Travel (Level 4), an NZQA-recognised course, offered in partnership with The International Travel College of New Zealand. This is available online, allowing participants to work at their own pace and accommodate their job and study schedules. The programme will also offer touch points and support sessions for students throughout the duration of the course, ensuring the highest quality of training.
Helloworld NZ general manager, Chris Hunter says the goal of this initiative is to provide aspiring and current travel professionals with the opportunity to ‘earn while they learn’, as they obtain a recognised qualification in the industry.
‘This programme is not only designed to enhance their knowledge and skills but also to provide them with practical experience, networking opportunities and exposure to the latest technologies and trends in travel.’
The academy will also provide specific training opportunities for agents. Monthly sessions on induction and sales training, along with other training programmes, such as service fees, dealing with challenging situations, time management, positive mental health and resilience and supplier training, will be available to the Helloworld NZ retail network. This will fast-track the participants’ roles in the industry.
‘The Helloworld Travel Academy is designed to attract and train new employees, as well as retain current ones, setting them up for success in the travel industry,’ Helloworld CEO Andrew Burnes says.
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