Misa Singh, business fundamentals analyst at GlobalData, says companies are consistently working on information and network security projects to set up a reliable technical protection and security management mechanism, ensure customer security and prevent data leakage.
LATAM Airlines Group plans to implement self-boarding (biometric) to advance the customer experience and the company is also starting pre-flight check documentation where customers can send their documents digitally before boarding.
China Eastern Airlines Corp Ltd discussed establishing a sound information and security-related management mechanism.
Tourism Holdings Ltd updated its digital strategy and made investments in new technology and cybersecurity solutions.
H World Group Ltd and Mahindra Holidays & Resorts India Limited have set up an information security committee responsible for developing policies and procedures, offering data protection-related advice, protecting the security of customer data and avoiding data leakage.
‘A severe data security incident can lead to operational disturbances and cause significant financial damage to the business,’ says Singh.
‘Investing in robust cybersecurity solutions, educating employees about cybersecurity risks, and staying up to date on cybersecurity threats can help reduce the likelihood of an attack.’