New Zealand

ANZCRO marks 30 years

Saturday, 18 May 2024 02:45

This year, ANZCRO celebrates its 30-year birthday alongside the anniversary of its New Zealand Book with a special edition. Packed with new features and updated content, this version is the most comprehensive NZ Book yet.


Monday, 15 April 2024 23:27

Twenty five Kiwi tourism operators have wrapped up a seven city visit to United States this week, during which they  showcased experiences of both Tāmaki Makaurau Auckland and Queenstown.

Regos up for NZ travel event – proves trade keen to learn, say organisers of eXplore show

Wednesday, 10 April 2024 23:53

A massive response from trade to the eXplore Show being held at Eden Park in Auckland late this month indicates that the inbound and domestic sector is in good heart and hungry to learn, says organiser Vanessa Payne.

Zing back in tourism

Friday, 05 April 2024 02:26

The New Zealand tourism industry’s summer season has ended on a healthy note, with many tourism operators across the country reporting strong business and even being ‘rushed off their feet’, according to Tourism Industry Aotearoa.

Heritage Expeditions' NZ 2025

Wednesday, 03 April 2024 02:10

New Zealand-based expedition cruise company Heritage Expeditions has released its 2025 Kiwi Cruise Season as it marks 40 years exploring some of the country’s wildest and most remote destinations.

Positives for inbound

Friday, 22 March 2024 01:41

Tourism numbers over summer have met the expectations of the inbound trade, but still have a way to go before they reach pre-pandemic figures, says Lynda Keene, CEO of the Tourism Export Council (TEC) of New Zealand.

JW Marriott Auckland’s new look takes shape

Thursday, 29 February 2024 04:09

JW Marriott Auckland will have 40 of its new look rooms available from 25 March with the rest of the 286 room inventory expected to be completed by December.

Big interest globally for NZ

Friday, 02 February 2024 05:16

Flight Centre reports that bookings to New Zealand have increased more than 65% in the last three months across its stores worldwide.

EcoZip Kaikōura opens

Monday, 29 January 2024 03:00

EcoZip Adventures has officially opened its newest location set on a 3,000-acre working hill farm close to Kaikōura.

Horizon by SkyCity opens March

Monday, 15 January 2024 22:46

New Auckland five-star hotel Horizon by SkyCity will open to guests from 1 March 2024. The hotel is SkyCity’s third hotel property in Auckland, alongside SkyCity Hotel and The Grand by SkyCity. The addition of Horizon by SkyCity will bring 303 new rooms, including 10 suites.

InterContinental opens soon

Monday, 15 January 2024 22:17

InterContinental Auckland is set to open on the city’s waterfront at One Queen Street on 30 January 2024. The hotel will anchor the one billion dollar Commercial Bay precinct, which houses upscale office, retail, social, and dining hub.

Electric bus for Nomad Safaris

Friday, 13 October 2023 22:43

4WD tour operator Outback New Zealand has invested in a fully electric Yutong 25-seater bus, a first for Queenstown and New Zealand in the adventure tourism off-road sector.

Luxury NZ villa portfolio gives trade opportunities in high end domestic sector

Thursday, 12 October 2023 02:28

The launch of a new collection of private-stay experiences gives travel agents easy options to sell high end accommodation to both domestic and inbound clients.

New DMC launched

Monday, 09 October 2023 02:26

Experienced travel professionals Voula Siatiras and Paul Rennie have launched a destination management company (DMC).

Hotel rates need attention

Friday, 29 September 2023 01:02

Auckland hoteliers and other industry representatives were given a positive outlook for the medium term future, but reminded that average daily rate (ADR) is still an area of focus at the Expedia Group partner event in the Park Hyatt Auckland this week.

Challenges: rates and capacity

Friday, 11 August 2023 21:22

Suppliers need to be careful not to price themselves out of the market when they consider rates for next year and beyond, says Eve Lawrence, general manager of Haka Tours ‘An Intrepid Company’.

Lawrence says she is excited about the season ahead but is sounding a note of caution.

FIFA: Need to look at big picture

Friday, 11 August 2023 20:59

The fillip provided by the FIFA Women’s World Cup to New Zealand’s tourism industry (and wider economy) needs to be noted by the country’s power brokers, says Ben Thornton, owner of small group touring company Bush and Beach.

‘We’ve had three weeks of mid-summer level business, almost exclusively because of FIFA,’ says Thornton, who was attending the Tourism Export Council (TECNZ) Conference in Rotorua this week.

What doesn’t kill you…Inbound sector emerges strong for season ahead

Friday, 11 August 2023 03:07

Floods, ferry cancellations, cyclones, staff shortages, seven-day Covid isolations and other disruptive forces have left the New Zealand inbound side of the industry saying that they have never seen a season quite like the one they have recently come out of.

Recovery likely by 2025

Monday, 07 August 2023 02:09

Inbound bookings are looking good for the 2023-2024 season, according to Tourism Export Council NZ chair Scott Mehrtens.

With the organisation set for its annual conference this week Mehrtens says that if TEC’s  assumptions turn out to be correct with its International Arrival Forecasts, a recovery rate of 87% by 1 May 2024 is expected.

Tourism needs to keep adjusting

Friday, 04 August 2023 00:32

The tourism industry has marked the first anniversary of New Zealand’s borders reopening fully to all visitors. In 31 July 2022 the recovery process from the Covid-19 pandemic could properly begin.

New CE for Waitangi Ltd

Saturday, 15 July 2023 00:51

The Waitangi National Trust has appointed Ben Dalton as chief executive of Waitangi Ltd from 1 September 2023.

Queenstown vessel sold

Tuesday, 11 July 2023 01:33

Southern Discoveries has sold its Queenstown vessel to enable the organisation to focus on its core tourism ventures in Milford Sound and the coach services that support it.

Southern Discoveries has reached a conditional agreement for the sale of its Spirit of Queenstown vessel to RealNZ. This will see the retention of Spirit of Queenstown on Lake Wakatipu, servicing RealNZ’s Walter Peak experiences.

Challenges for NZ hotels

Friday, 23 June 2023 23:57

New Zealand hoteliers are facing a number of challenges as winter takes hold, according to the latest New Zealand Hotel Performance Focus by consulting firm Horwath HTL and Hotel Council Aotearoa (HCA). The report shows that while international visitor arrivals continue to recover, hotel RevPAR (revenue per available room) across key markets in May was only just above (5%) 2019 levels, supported largely by demand from domestic and Australian visitors.

10 journeys in Northland

Friday, 31 March 2023 21:03

Northland Inc now has a full suite of 10 journeys around the region that trade and consumers can access on line.

Trade marketing manager Sarah Archer says the itineraries help people to travel deeper into the region and encourage them to visit more than once.

eXplore Central NI returns

Tuesday, 24 January 2023 20:22

Retailers, wholesalers and inbounders have been advised to save the date for what is traditionally one of the biggest inbound and domestic travel trade events of the year.

After a couple of years hiatus (when the event went virtual) the eXplore trade show will return to Eden Park, Auckland on 27 April 2023.

Marsden adds Otago resort

Friday, 11 November 2022 19:34

Marsden Hotels & Resorts adds Marsden Lake Resort Central Otago to its portfolio from 1 December 2022. 

Located on the shores of Lake Dunstan in Cromwell, the resort offers villa and studio room accommodation, with mountain views and the lake vistas of Pisa Moorings.

New Zealand on 'hot list'

Friday, 28 October 2022 16:59

AAT Kings recently conducted consumer research across Australia and New Zealand, aimed at deciphering the post-Covid traveller mindset and what is in store for domestic and international travel in 2023.

New heli-gin combo to Akaroa

Sunday, 02 October 2022 23:57

GCH Aviation’s Garden City Helicopters and the Akaroa Craft Distillery have launched a Christchurch to Akaroa Heli Gin Experience.

Group marketing manager for the GCH Aviation Group, Caroline Blanchfield says the Akaroa Craft Distillery is a new driver of visitors to Akaroa. 

Queenstown heli-camping

Tuesday, 23 August 2022 21:22

The popularity of day visits to Earnslaw Burn out of Queenstown is giving Heliworks confidence that the company’s new camping experience in the area will resonate with the domestic market.

Tess Kelly, who handles sales and marketing with Heliworks, was promoting the high end camping product to inbound tour operators at the TEC trade show and conference last week, but says there will certainly be potential for New Zealand agents and their clients.

Rules recognising diversity of operations critical for NZ cruise, says PONANT chair

Tuesday, 23 August 2022 08:46

New Zealand’s cruise future and transformation needs to be based on an approach that recognises one size (or one regulation) does not necessarily fit all, the New Zealand Cruise Association Conference in Auckland heard yesterday.

Opening speaker, Sarina Bratton, chairman of PONANT Asia Pacific, says having regulations that do not take into account different needs of cruising will hinder, not help, transformation.

Gannets and gourmet breakfast

Monday, 22 August 2022 23:21

Gannet Safaris Overland has a new sunrise tour for clients who want a private viewing of the Cape Kidnappers colony over breakfast.

The company’s general manager, Sophie Phillips, says the tour utilises a Range Rover with a capacity of four people.

Grand Pacific's new approach

Tuesday, 16 August 2022 22:14

Grand Pacific Tours is signalling a new quality versus quantity approach which will see the company phase out its 48-seat coaches by the 2023-24 season.

The operator is introducing a new Signature programme, utilising 32-seat coaches and described as a ‘premium economy product’, while expanding on its existing Ultimate Series that utilises a 20-seat vehicle – with 10 seats down each side.

Inbound still has a way to go

Tuesday, 02 August 2022 00:56

The Tourism Export Council (TECNZ) is seeing promising signs for inbound operators but is also emphasising that there are considerable challenges still ahead.

‘The school holidays were busy from tourism operators, particularly Queenstown, with plenty of Australian visitors and domestic winter travellers / skiers. We’re also hearing of some US travellers who have arrived and are travelling around,’ says TEC chief executive Lynda Keene. ‘The main flow of international visitors won’t happen until October but it is encouraging to see a small return.’

TMCs welcome new WLG hotel

Friday, 22 July 2022 02:43


Corporate travel agents have welcomed the opening of the new Microtel by Wyndham Wellington Central, saying extra choice is crucial in the capacity-restrained capital.

‘The more we have here the better,’ says Paul Rennie, managing director of Orbit World Travel, Wellington. ‘Things are horrendously tight.’

He says the location in Vivian Street will appeal to businesses in that part of the city.

Crowne Plazas re-open

Friday, 01 July 2022 01:06

Crowne Plaza Auckland and Crowne Plaza Christchurch have reopened their doors to guests this month with increased commitment to sustainability.

Programmes include a bedding partnership that supports local communities impacted by poverty, homelessness, and domestic violence, to paperless check-in and electric car partnerships.

Crowne Plazas reopen

Friday, 01 July 2022 00:24

Crowne Plaza Auckland and Crowne Plaza Christchurch have reopened their doors to guests this month with increased commitment to sustainability.

Programmes include a bedding partnership that supports local communities impacted by poverty, homelessness, and domestic violence, to paperless check-in and electric car partnerships.

Inspired NZ reports sustained domestic demand

Friday, 01 July 2022 00:20

Inspired New Zealand Tours reports sustained demand for its domestic tour offering, according to director John Gregory. 

‘We have operated a number of bespoke tour groups over the last few months and continue to receive enquiries regarding our island packages to either the Chatham Islands or to Stewart Island,’ he says.

Culture to fore in Dunedin

Tuesday, 28 June 2022 01:33

The Dunedin region has risen from the pandemic with new and enhanced Māori cultural tourism product as well as new accommodation and attractions.

At the Regional Tourism New Zealand update in Auckland recently, Sarah Ewing, consumer and trade destination marketing with Enterprise Dunedin, was highlighting product such as Karitāne Māori Tours, located 30 minutes drive from the city.

NZ Travel Collective grows

Saturday, 25 June 2022 03:31

Sales representation service, New Zealand Travel Collective has added four new tourism businesses to the collection. 

Hotel Montreal in Christchurch, Queenstown Park Boutique Hotel, Touchdown Car Rentals and Fox Glacier Guiding recently joined and are being represented by NZTC principal Trish May. 

Island Escape extends Fiordland season

Tuesday, 14 June 2022 00:37

Island Escape Cruises has extended its Fiordland season this coming summer.

The Ultimate Fiordland adventure commences on 12 December for the 2022-23 Fiordland cruising season.

NZ regional collaboration puts enhanced product offers in front of trade

Monday, 06 June 2022 05:18

Increased levels of collaboration between Regional Tourism Offices (RTOs) are seeing the emergence of new trade ready products and opportunities to sell to the domestic and inbound market.

Regional Tourism New Zealand (RTNZ) held its first trade update for three years at Cordis Auckland this week, with some 60 representatives from 30 of New Zealand’s 31 RTOs presenting to about 120 inbounders and other sellers of New Zealand travel product over two days.

NZ's Snow Highway heads to Aus

Wednesday, 01 June 2022 22:23

New Zealand’s Olympic medalist Nico Porteous has teamed up with Christchurch Airport and three of South Island’s regional tourism organisations (Christchurch NZ, Mackenzie Region and Destination Queenstown) to launch New Zealand’s Snow Highway.

The highway is a new product designed to attract Australian ski tourists taking in the very best snow experiences the South has to offer.

TNZ committed to domestic

Wednesday, 01 June 2022 21:13

Tourism New Zealand will retain a strong focus on the domestic market even as the country opens its borders to offshore visitors, says the organisation’s chief executive René de Monchy.

Speaking at last week’s TRENZ Hui for the tourism industry, de Monchy noted that Kiwis can now look overseas but said the commitment to the market continues to pay off and evolve.

Microtel by Wyndham opens

Thursday, 26 May 2022 07:39

Microtel by Wyndham Wellington Central has opened, bringing Wyndham Hotel Asia Pacific Co Pty Ltd’s portfolio in the country to 16.

The hotel is on Vivian Street, within walking distance to the city’s key attractions and an ideal location for business travellers.

voco Auckland opens with Life package

Thursday, 26 May 2022 07:35

voco Auckland City Centre has released a ‘voco Life’ package to mark its opening mid May. It includes overnight accommodation, upgrade on arrival with guaranteed views, complimentary breakfast for two, voco cocktail, and bespoke welcome treat on arrival. It is available for bookings and stays until 12 August 2022.

Cruise NZ: 'Cautious optimism'

Tuesday, 24 May 2022 05:58

After two years of closed maritime borders, this week’s news that cruise ships can return to Aotearoa’s waters without restrictions from 31 July has been greeted with a sense of cautious optimism and relief, says the New Zealand Cruise Association.

The Prime Minister’s announcement that the maritime border will reopen without added restrictions means cruise lines can start confirming port calls and preparing ships with certainty, says the association’s chair Debbie Summers.

Hotels centre of AKl promo

Tuesday, 10 May 2022 07:43

Stay Auckland Now is promoting offers on more than 10,000 room nights from nearly 60 participating accommodation providers across the region.

It is the latest instalment of the Auckland Is Calling domestic marketing campaign by economic and cultural agency Auckland Unlimited.

Scenic trains to resume

Wednesday, 20 April 2022 03:44

KiwiRail’s Northern Explorer and Coastal Pacific scenic trains will resume later this year, with the addition of new travel packages and tours which will encourage travellers to explore regional New Zealand, KiwiRail general manager Scenic Journeys Tracey Goodall says.

Domestic 'holds own' for trade

Monday, 18 April 2022 03:18

Cruise World’s New Zealand Traveller is still seeing good enquiry from agents who have clients wanting to travel domestically in New Zealand, reports general manager Cherryl Browne.

‘With more surety about the borders opening, there is a significant up tick in cruise enquiry, but there are also people still actively looking at New Zealand holiday options,’ says Browne.

NZ hotel recovery stutters

Friday, 08 April 2022 05:23

The Omicron outbreak and related restrictions continue to stall any meaningful recovery of hotel performance in New Zealand. Last month’s Revenue Per Available Room (RevPAR) was 28% of its pre-pandemic level in March 2019, according to Hotel Data NZ (HDNZ).

Occupancy levels varied from a low of 22% in Queenstown to a “high” of 54% in the Nelson/Marlborough region, averaging 33% across the country’s main hotel markets.

Inbound trade: 'sigh of relief’

Friday, 18 March 2022 15:42

New Zealand’s inbound travel trade says it can finally plan to reconnect with the world following this week’s announcement bringing forward the border opening to international visitors.

The Tourism Export Council of New Zealand (TECNZ) says there will be ‘an enormous sigh of relief’ around the tourism industry and particularly for those businesses that pre-Covid had a high orientation of international visitors.

Win cricket tickets with EK

Monday, 21 February 2022 14:28

Emirates New Zealand is giving trade partners the chance to win tickets to the upcoming Women’s cricket world cup.

Emirates New Zealand has general admission tickets, as well as hospitality tickets with food and beverages provided to be won.

Agents who enter the competition could win either two general admission tickets or two hospitality tickets.

Entrants need to sign up for the Emirates Partners Portal then email with the correct answers to the questions below. They need to also send their name, guest’s name and first choice and second choice of matches from the list below

Winners must show their vaccination certificate on entry to the venue.

Competition closes Monday 28 February at 5pm.


1. Emirates’ current Covid policy covers tickets issued with a travel date prior to?

2. Emirates operates how many flights to / from Auckland a week?

1. New Zealand vs West Indies – Bay Oval - Tauranga - FRIDAY 04MAR22
2. Bangladesh vs South Africa – University Oval – Dunedin – SATURDAY 05MAR22
3. Australia vs England – Seddon park – Hamilton – SATURDAY 05MAR22
4. Pakistan vs India – Bay Oval – Tauranga – SUNDAY 06MAR22
5. New Zealand vs Bangladesh – University Oval – Dunedin – MONDAY 07MAR22
6. Australia vs Pakistan – Bay Oval – Tauranga – TUESDAY 08MAR22
7. West Indies vs England – University Oval – Dunedin – WEDNESDAY 09MAR22
8. New Zealand vs India – Seddon Park – Hamilton – THURSDAY 10MAR22
9. Pakistan vs South Africa – Bay Oval – Tauranga – FRIDAY 11MAR22
10. West Indies vs India – Seddon Park – Hamilton – SATURDAY 12MAR22
11. New Zealand vs Australia – Basin Reserve – Wellington – SUNDAY 13MAR22
12. South Africa vs England – Bay Oval – Tauranga – MONDAY 14MAR22
13. Pakistan vs Bangladesh – Seddon Park – Hamilton – MONDAY 14MAR22
14. Australia vs West Indies – Basin Reserve – Wellington - TUESDAY 15MAR22
15. England vs India – Bay Oval – Tauranga – WEDNESDAY 16MAR22
16. New Zealand vs South Africa - Seddon Park – Hamilton – THURSDAY 17MAR22
17. Bangladesh vs West Indies – Bay Oval – Tauranga – FRIDAY 18MAR22
18. India vs Australia – Eden Park – Auckland – SATURDAY 19MAR22
19. New Zealand vs England – Eden Park – Auckland – SUNDAY 20MAR22
20. West Indies vs Pakistan – Seddon Park - Hamilton – MONDAY 21MAR22
21. India vs Bangladesh – Seddon Park – Hamilton – TUESDAY 22MAR22
22. South Africa vs Australia – Basin Reserve – Wellington – TUESDAY 22MAR22
23. South Africa vs West Indies – Basin Reserve – Wellington – THURSDAY 24MAR22
24. England vs Pakistan – Hagley Oval – Christchurch – THURSDAY 24MAR22
25. Bangladesh vs Australia – Basin Reserve – Wellington – FRIDAY 25MAR22
26. New Zealand vs Pakistan – Hagley Oval – Christchurch – SATURDAY 26MAR22
27. England vs Bangladesh – Basin Reserve – Wellington – SUNDAY 27MAR22
28. India vs South Africa – Hagley Oval – Christchurch – SUNDAY 27MAR22

End of line for many businesses?

Thursday, 03 February 2022 18:48

Tourism Export Council (TECNZ) chair, Scott Mehrtens says he is concerned this latest setback for tourism will be a ‘body blow’ to many in the sector.

‘Right now our industry needs urgent support – this could be the end of the line for so many businesses.’

Walk into Luxury’s NZ range

Thursday, 03 February 2022 16:14

Walk into Luxury has launched a range of New Zealand journeys and a new signature walk based out of Blanket Bay Lodge.

Walk into Luxury's four-day Blanket Bay Walk includes heli-hiking experiences at Mount Earnslaw Glacier and Milford Sound, a Dart River scenic jet boat cruise into Mt Aspiring National Park, and day hikes on the Milford and Routeburn Tracks. Guests return each day to Blanket Bay Lodge where they spend three nights.